Northwind Support

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Hi 👋 What can I help you with?

I was charged twice for order #4821. Can I get a refund?

I'm sorry about that! Refunds need a quick review from our billing team, so I'm connecting you with a teammate now.

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Hi, Maya from billing here 👋 I've refunded the duplicate charge. You'll see $49 back on your card within 3–5 days.

That was quick, thank you!

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